Introduction

Welcome to Bastuana, your trusted partner in the homeownership market. We are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, protect, and share information about you through our platform, which includes our website, mobile app, and associated services (collectively, the “Platform”).

1. Information We Collect
a. Personal Information: We collect personal information you provide when you use our Platform, including but not limited to your name, email address, phone number, financial information, and details related to home buying, selling, and loan inquiries.
b. Usage and Device Information: When you visit our Platform, we automatically collect information sent to us by your computer, mobile phone, or other access devices. This information includes your IP address, device information, and browsing details.
c. Cookies and Tracking Technologies: We use cookies and similar technologies to track movements across our Platform, aggregate usage information, and offer enhanced user experiences.

2. Use of Information
We use your information to:
a. Provide, maintain, and improve our Platform and services.
b. Process transactions and send notices about your transactions.
c. Communicate with you about products, services, promotions, studies, surveys, news, updates, and events.
d. Investigate and prevent fraudulent transactions, unauthorized access to our Platform, and other illegal activities.
e. Personalize and improve our offers by presenting you tailored content.

3. Sharing of Information
We may share your information with:
a. Service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
b. Partners in our network who provide real estate, financing, and legal services.
c. Law enforcement, government officials, or other third parties when we are compelled to do so by court order or similar legal procedure, or when we believe in good faith that the disclosure of information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our Terms of Service.

4. Your Rights
You have the right to:
a. Access, modify, or delete your personal information maintained by us.
b. Object to or restrict our processing of your personal information.
c. Request that we cease using your information for direct marketing purposes.
d. Receive a copy of the information we hold about you in a structured, digital format, or direct us to send this information to another organization.

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

6. Third-Party Websites
Our Platform may link to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party websites.

7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our information practices. We will notify you of any significant changes by posting the new policy on our Platform or by emailing you.

8. Contact Us
If you have questions about this Privacy Policy, please contact us at info@bastuana.com.